Learn how to retain customers and improve customer satisfaction from leading professionals at the two-day, 13th Annual Customer Service and Marketing Seminar.
This seminar focuses on developing strategies to brand your product and service successfully, create effective marketing campaigns, and retain customers.
Topics Planned for Customer Service & Marketing, February 23-24, 2005:
The importance of a brand
Customer Resource Management (CRM)
Customer service on the internet
Future Trends in Marketing
Customer Service & Marketing Seminar Coordinator