Seminar Series
Financial Services &
Customer Service
& Marketing
Women In Business

Human Resources


22nd Annual

March 30- March 31, 2005


Ann Quigley
Director, Standards and Testing

Defending the Homeland: Assessing and Hiring for the Front Line

Ann Quigley is the Director of Standards and Testing, in TSA’s Office of Human Resources. Her responsibilities include selection and training standard setting and testing throughout the agency as well as ensuring that all federal screeners are certified annually as proficient in screening KSAs.

Ann’s work with TSA began when she was Director of Standards, Assessment and Certification at the National Skill Standards Board (NSSB), which was selected by TSA to provide oversight in the development and implementation of the screener selection process. Prior to NSSB, Ann spent seven years at US Postal Service headquarters where she was a senior psychologist responsible for selection test research and development and then for violence prevention and related organizational development efforts.

Before USPS, Ann worked on the Department of Labor’s General Aptitude Test Battery (GATB) improvement effort and was also previously responsible for the selection and promotional processes for all police and firefighter personnel in Tulsa, OK. Ann’s career has focused on the development and implementation of valid assessments for employee selection and related technical, social, and legal issues. She has particular expertise in the development and validation of physical abilities and non-cognitive assessments for selection. She has authored numerous journal articles, book chapters, and technical reports and regularly makes presentations to professional groups.


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