Seminar Series
Financial Services &


Customer Service
& Marketing
Women In Business
Human Resources


30th Annual

September 29-30, 2004


Wednesday, September 29, 2004

7:30 a.m. Registration / Continental Breakfast
8:20 a.m. Welcome
8:30 a.m. W. Edwards Deming Distinguished Lecture
Michael N. DaPrile
VP, Toyota Manufacturing North America
Executive Vice President, SW Manufacturing
Lean Manufacturing
9:45 a.m.

Concurrent Session
Jim Strickland
Director of Lean Enterprise, Raytheon Missile Systems
Leveraging Strategic Human Resource Management Practices in Support of the Lean Enterprise

Ted J. Iverson
President, Takt Timer, LLC
Todd Miller
Director of Product Management Manufacturing, CG4 Solutions
The Next Level of Lean: Lean Tools Developed with Modern Technology Including RFID

Jose V. Zavala
Customer Satisfaction Superintendent, Delphi Packard Electric
Lean Support Initiatives

11:00 a.m. Joseph Juran Distinguished Lecture
Jonathan Tilly
Senior Practice Expert, McKinsey and Company
Project Management and Cultural Issues in Lean Implementation
12:00 p.m. Networking Luncheon
1:15 p.m. Samuel H. Barker Distinguished Lecture
Cindy Jimmerson
President, Lean Healthcare West
Applying Principles from Toyota to Healthcare: Surprises in Our Systems
2:30 p.m.

Repeat of Morning Concurrent Session

3:45 p.m. Philip Crosby Distinguished Lecture
W. Bruce Chew
PhD, Principal, Monitor Group
Innovating Lean Applications in a Non-Process Environment: A Case Study in Industrial Marketing

Thursday, September 30, 2004

7:30 a.m. Registration / Continental Breakfast
8:30 a.m. Shigeo Shingo Distinguished Lecture
Thomas G. Hartman
Vice President of Operations, Airbag Division of Autoliv North America
Management’s Role in the Successful Launch and Development of Lean Manufacturing
9:45 a.m.

Concurrent Session
Steve Wells
Senior Operations Engineer, Lockheed Martin Aeronautics Company
Lessons Learned in Fighter Aircraft Manufacturing: The F-35 Joint Strike Fighter Vision

Steve Maynard
Former Vice President of Engineering and CIO, The Wiremold Company
Lean in Information Technology: Dealing with ERP in a Lean Environment

Bruce Thompson
President and COO, Simpler Development, LLC
Lean in Administration

11:00 a.m. Paul Allaire Distinguished Lecture
Orest J. Fiume
Former Vice President of Finance, The Wiremold Company
Lean Accounting
12:00 p.m. Networking Luncheon
1:15 p.m. D. Wade Mack Distinguished Lecture
Larry Martin
Vice President, Martin Door Manufacturing
“Oh the Things I know ------ now: We’re Good enough, We’re smart enough, and Doggone it, Customers like us”
2:30 p.m.

Repeat of Morning concurrent Session

3:45 p.m. George S. Eccles Distinguished Lecture
Russ Scaffede
Vice President, Tiara Yachts, Former Vice President, Toyota Georgetown, KY
A Few Lean Lessons from Toyota
4:45 p.m. Seminar Adjourns: Aggie Ice Cream Social

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