Customer Service and Marketing Seminar

Last Updated: Wednesday, March 21, 2001

March 28, 2001
Room Number

7:20 AM

Late Registration/ Continental Breakfast

- - Lobby

8:30 AM

M. Anthony Burns Lecture Series

Wendy Jackson - President, Director Marketing Division - Publicis Dialog 216

9:30 AM

Networking Break

- - Lobby

9:45 AM

Concurrent Session III

Demetrios Agathangelides - President - Mountain Valley Seed, Inc. 201/203

A Niche in the Seed Industry

Laurel Buchanan - Call Center Recruiter - AOL Time Warner 205/207

The Battle for Customer Loyalty

Sal Arrigo Jr. - CEO - Golden Opportunities of CA 216

Senior Citizen Consumers- Your Long- Term Customers

10:45 AM

Networking Break

- - Lobby

11:00 AM

Hewlett-Packard Lecture Series

Meredith C. Anderson - Vice President- Investor Relations - Fleming Companies 216

Investor Relations: Marketing Corporate Results from Wall Street to Main Street

12:00 PM

Luncheon

- - TSC Ballroom

1:15 PM

Concurrent Session IV

Demetrios Agathangelides - President - Mountain Valley Seed, Inc. 201/203

A Niche in the Seed Industry

Laurel Buchanan - Call Center Recruiter - AOL Time Warner 205/207

The Battle for Customer Loyalty

Sal Arrigo Jr. - CEO - Golden Opportunities of CA 216

Senior Citizen Consumers- Your Long- Term Customers

2:15 PM

Networking Break

- - Lobby

2:30 PM

Hewlett-Packard Lecture Series

Jay Francis - Senior Vice President of Marketing - Utah Jazz 216

How Market Research Guides You With a Dynamic Productů Where You Have Little Control

3:30 PM

Seminar Adjourns/ Aggie Ice Cream

- - Lobby
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