Closing the Knowledge Gap

Mr. Spool has been working in the field of usability and design since 1978, long before the term "usability" was ever even associated with computers. He has guided User Interface Engineering’s research agenda and built the company into the largest research organization of its kind in the world. He works with research teams at client companies helping them solve their design problems, and he helps the press and industry analysts understand the current state of design. Mr. Spool also speaks at many conferences every year, and he is currently the conference chair and keynote speaker at the semi-annual User Interface Conference. He is on the faculty of the Tufts University Gordon Institute, and is the co-author of a report, “Getting Them to What They Want”.

Mr. Spool’s presentation will focus on the advantages of developing "intuitive" interfaces. He will discuss recent research that is providing insight into why it is difficult to build them, and how to get past major obstacles. He will provide you with examples of popular web sites that make complex topics intuitive.